Yes, it's price is hard to swallow, but it's made up for in performance, design, build quality and of course, the software. Purchased this in December 2017 after being fed up with my slow Lenovo Windows laptop. However, the most striking difference between this MacBook and all my previous laptops and computers is that it has not lagged in terms of function in any way over time. One other noticeable difference is that following a fairly quick charge, it has an impressive ability of maintaining battery life. During operation it is whisper-quiet, and I have not yet noticed it emitting a high amount of heat, an attribute which differs from all my previous laptops. Read more l as leaving it in a hot car repeatedly. Personally, I find it quite sturdy as no noticeable damage has been caused by rough handling - I frequently put it into my unpadded bag (without a case) and then sometimes accidentally set the bag quite firmly on a hard floor, as wel. In terms of functionality, it operates much faster than other laptops I have owned (all with Windows operating systems), and throughout the 2 years of use, it has not exhibited one single glitch.

The design for this laptop is light and compact, which is an essential factor for those having to carry a full backpack. Thankfully in my case its a cheap laptop - it wont break me, but i would never buy a big ticket item from Apple as you might be thousands out of pocket with zero support.Īnd all of the above happened within my warranty period. I wonder how many other customers Apple simply wear down through their appaling 'customer service'?

I have a life to lead outside of talking to Apple and waiting for their non-existent couriers to arrive 'sometime between 9am and 5pm' so I have decided to abandon the case. Not only did they not arrive, but the tracking number that apple supplied also showed there was no active job linked to it.Īfter around 20 calls to support (i am serious) i was passed on to my 4th 'senior advisor' who basically wanted to start the process again. Read more Rather than be a further $2000 out of pocket, I chose the later.Īpple arranged for a courier to pick up the broken computer. Send the Mac back for inspection and if they are happy, they will send me a replacement. Pay full price for a new one and they will refund me the difference once my broken mac is inspected (ie several week later)Ģ. When the screen failed AGAIN, they agreed to replace my computer.ġ. )it had the screen and the keyboard replaced. In the 6 months of owning my mac (It was purchased via the refurb store.

2017 mac pro 13 inch